Frequently Asked Questions
Have questions? We've got answers. If you can't find what you're looking for, contact our support team.
Is it free to download videos from WPVaults? +
Yes, WPVaults is 100% free to use. There are no subscriptions, limits, or hidden fees. You can download as many videos as you want, completely free.
Do I need to install any software or extensions? +
No installation is required! WPVaults is a web-based service that works directly inside your browser on all devices including iOS, Android, macOS, Windows, and Linux.
How do I download TikTok videos without the watermark? +
Simply copy the TikTok video link, paste it into our TikTok tool page input, and click Download. Our system automatically parses the raw CDN stream and delivers the clean video without any watermarks.
What formats and video qualities are supported? +
We support high-definition video formats in MP4 up to 1080p/4K depending on the source platform quality. We also support extracting high-quality audio formats in MP3. For Dailymotion, we provide HLS (m3u8) streaming manifests.
Is downloading videos from social platforms legal? +
Downloading videos for personal, offline viewing, educational, or archive use is generally considered fair use. However, you should not distribute or commercialize copyrighted material without the creator's permission.
Why does the download sometimes open in the browser instead of saving? +
This happens on some browsers (especially mobile Safari or Chrome) when the media stream is directly readable. You can simply tap the download buttons, or if the media opens in a new tab, choose 'Save video as...' or share to file manager.
How fast are the downloads? +
Download speeds depend on your internet connection and the source platform's server speed. Our optimized infrastructure ensures maximum speed by fetching content directly from source CDNs without intermediate delays.
Can I use WPVaults on my mobile phone? +
Yes! WPVaults is fully responsive and works on all mobile devices including iPhone, iPad, Android phones and tablets. No app installation needed - just use your browser.
Is my data and privacy protected? +
Absolutely. We don't require accounts, don't track users, and don't store download history. Your URLs are processed in real-time and never logged. We prioritize your privacy.